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Products FAQ

How are Rally Ribbon bows made?

Every single Rally Ribbon is handmade in small batches or made-to-order right here in Ann Arbor. We use premium grosgrain ribbon and careful craftsmanship to ensure your spirit wear is unique, high-quality, and built to last through every tailgate.

Are these official University of Michigan colors?

Our bows feature vibrant, spirit-inspired color palettes chosen specifically to celebrate the collegiate energy of Ann Arbor. While they are not officially licensed products, we select blue and maize variations that perfectly complement your game-day student aesthetic.

What makes these bows unique?

Unlike mass-produced accessories, Rally Ribbon focuses on artisanal quality. Because we work in small batches, our bows offer a specific hand-crafted feel that stands out in a crowd, giving students a stylish and affordable way to show their school pride.

Ordering Guide

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How do I place an order for a Rally Ribbon bow?

The easiest way to order is right here through our online checkout! We also announce limited-edition social media drops on Instagram, so be sure to follow us for first dibs on new styles.

What is the timeline for made-to-order bows?

Since most of our bows are made-to-order or created in small batches, please allow 3-5 business days for us to handcraft your accessory before it's ready for pickup or shipping.

Can I customize the ribbon colors?

Right now, we specialize in specific blue and maize-inspired spirit colors. For unique custom requests or bulk orders for your student organization, send us a DM on Instagram!

How will I know when my order is ready?

You will receive an email confirmation once your bow is finished. If you selected local pickup in Ann Arbor, we’ll reach out to coordinate a convenient time and spot on campus.

Free Local Pick-up

Live in Ann Arbor? Skip the shipping fees! Choose the local pick-up option at checkout. We'll notify you when your handmade bows are ready for a quick and easy hand-off near campus.

Shipping & Pick-up FAQ

Whether you're local in Ann Arbor or cheering from afar, we make sure your ribbon bows arrive ready for game day.

Local Delivery Zones

We offer specialized local delivery within select zones in Ann Arbor. If you're stressed with midterms and can't make it to us, keep an eye on our social media for designated delivery drop windows.

Shipping & Tracking

We ship nationwide as our community grows! Orders are typically processed within 3-5 business days. Once your ribbon rally package departs, you'll receive a tracking number via email to follow its journey.

Returns & Exchanges

What is your return policy for handmade bows?

Because our ribbon bows are made-to-order or produced in small, artisanal batches, all sales are final. We take great pride in our high-quality craftsmanship to ensure you receive a spirited accessory you'll love.

Can I exchange my bow for a different color?

Since each Rally Ribbon piece is unique and often crafted specifically for your order, we generally cannot offer exchanges. We recommend double-checking your choice of our spirited colors before finalizing your online order.

What if my order arrives damaged?

We maintain a professional standard for every package. If there is an issue with your delivery in Ann Arbor or via shipping, please contact us immediately at hello@ribbonrally.com so we can make it right.

How do I cancel a made-to-order gift?

Cancellations must be requested within 12 hours of ordering. Once our small-batch crafting process begins, we are unable to cancel orders as we work quickly to get your school-spirited gear ready for the next drop.

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